Terms of Service
Conditions of Use
These Conditions of Use apply to all non-commercial commissions and may be edited, revised, or added to without notice. Any and all commissioners are bound to the Terms of Service that they signed at the date of their commission, not any prior or future iteration.
These Conditions of Use are legally bound and govern the legal terms of this website, KikiChaosCreations.com and the projects Kiki Chaos Creations services.
By using this website, you agree to comply with the listed Conditions of Use and agree to be held to them. Do not send payments or commission Kiki Chaos Creations if you do not accept and/or agree with these conditions.
Definitions
‘Fursuit’ is a commissioned costume made to resemble a character or ‘fursona’
‘Kiki Chaos Creations’ refers to the entity that provides these services
‘Commissioner’ refers to the party purchasing these services
‘Service’ refers to any and all features provided on this website and in the commission process, rendered by Kiki Chaos Creations.
‘Content’ refers to any piece of media, including images, videos, sound created or captured by Kiki Chaos Creations.
‘Piece’, ‘Part’, ‘Costume’, ‘Fursuit’ and other related terms may be used in substitute for one another to refer to an item that was commissioned from Kiki Chaos Creations. For example, this may refer to a fursuit in full, or in part like a fursuit head, paw or bodysuit.
Exclusion on Kiki Chaos Creations
Kiki Chaos Creations reserves the right to post and use any commissioned item for commercial use in photo format on social media, including but not exclusive to Twitter, Instagram, and Telegram. We will not give out any personal information related to these commissions.
Fursuits, in part or full, created by Kiki Chaos Creations are not intended to be used for extended periods of time. Kiki Chaos Creations is not liable for injuries or damages sustained from overuse of suit, not limited to heat or exhaustion related injuries.
Fursuits, in part or full, created by Kiki Chaos Creations are not designed to be used for rough play, and Kiki Chaos Creations is not responsible nor liable for any injuries sustained from misuse of a commissioned suit.
Intellectual Property
KikiChaosCreations.com, Kiki Chaos Creations and any relevant trademarks are reserved as property of Kiki Chaos Creations and may not be used without prior written approval. This extends to any and all of our Content present on KikiChaosCreations.com, as well as all official social media pages. Your use of this website, service or and relation to it does not render you the permission to use and of this content without the mentioned prior written permission.
Conditions of Use last updated 05/07/2023
Terms of Service
Age
Kiki Chaos Creations will not accept commissions from people under the age of 18.
With permission from Kiki Chaos Creations, a parent/legal guardian may commission a fursuit on behalf of their child. In this instance, the client status will be shifted away from the minor with full responsibility and control given to the parent/legal guardian. If a parent/legal guardian chooses to commission Kiki Chaos Creations on behalf of a minor, a telephone number may be requested to confirm that the client is aware and accepts the Conditions of Use and Terms of Service.
Bodysuit commissions are not possible to clients under the age of 18 regardless of the presence of a parent/legal guardian.
Photographic Identification
Commissioners may be requested to provide a form photographic identification to be sent via email or communication app for confirmation and shipping/handling purposes. All private and sensitive information will not be saved and not used in any way in accordance with the Privacy Policy listed in these terms.
Concept/Reference Art
In order to be considered for a commission in the application process, Commissioners will require a concept/reference sheet of the character they are looking to had created. Kiki Chaos Creations cannot work with written/spoken instructions, nor art pieces that do not provide a front and back reference for the character. Concept/Reference art must be ‘safe for work’ and not contain inappropriate material in any capacity.
Kiki Chaos Creations Style
Kiki Chaos Creations uses 3D modelled fursuits which can be manipulated to suit a character’s personality, however by commissioning us you are subscribing to the style in which we operate. Kiki Chaos Creations will not attempt to mimic another fursuit maker’s style, nor use another maker’s fursuit base. Suggestions can be accepted, such as an expression or small particular stylistic feature, but by commissioning Kiki Chaos Creations, you are commissioning our specific style.
Quote Process
Kiki Chaos Creations operates on a two-round basis for commission applications where prior to the official opening, a round of quotes will be opened for commissioners to prepare their characters and information. This will entail applying for a quote, whereby a client will have their character reviewed and be given a quoted price for the suit to be created. This does not guarantee a slot in the upcoming commission opening, just a price guide for the interested client. This quote is bound until the next commission opening, after which it is void. This quoting process is open for an extended period of time, so please take your time considering exactly what specifications you would like out of your potential commission.
Commission Process
Through regular intervals in the year, Kiki Chaos Creations will open for a round of commissions. The number of open positions may change with each opening. Clients with a valid quote may apply and have their character considered for creation. This is not done on a ‘first come, first serve’ basis so please take your time in processing the exact requests and alterations you may have from your quote. Alterations will only be considered if they are minor adjustments that will not or will only lightly affect the quoted price.
Service Contract
Upon having an order accepted, Kiki Chaos Creations will require all clients to sign a service contract detailing the specific of their commission, the type of order, accessories and/or any notes of importance. This contract is the binding document that details the considerations and outcomes of both parties in writing. Once all details are finalised and mutually agreed, both parties will commit to a virtual signature on the document. This document will then be stored for business needs should they arise in future.
Down Payment/Non-Refundable Deposit
In order to cover the material cost of our fursuits, Kiki Chaos Creations will take a 30% non-refundable deposit. This is non-negotiable except for specific circumstances listed in our Commission Cancellation/Termination section of these Terms of Service.
Duct Tape Dummy
Kiki Chaos Creations requires all clients, once their design has been chosen, to complete a duct tape dummy. We are happy to accommodate to changes in people’s bodies over the commission process but emphasize that you leave your duct tape dummy until after any physical or cosmetic changes to your body. This ensures the best fit for your fursuit and saves any unnecessary alterations which may compromise on a client’s desired fit or design.
Deadlines
Kiki Chaos Creations will not work to deadlines in any sort of capacity. Whilst during the commission process, you may be given an estimated completion date, this is not in any way binding and is just a rough estimation. Commission batches are typically taken in relatively small quantities in an attempt to ensure swift turnaround time, but no date is guaranteed until your suit is completed. Kiki Chaos Creations suggests that any plans involving the use of your fursuit are confirmed after you have received your suit and holds no liability over missed events due to delays.
Payments/Payment Plans
Kiki Chaos Creations does accept payment plans, but requires the immediate payment of a 30% non-refundable deposit for the slot to be secured. From there, ideally commissioners will pay a percentage of their remaining balance each month until their suit is up for creation. Kiki Chaos Creations will not begin creation of a suit until the entire commission has been paid for.
See the Commission Cancellation/Termination section for further details on payment plans.
Design Changes/Alterations
Kiki Chaos Creations will work with slight design changes to a commission should they be minor and within reason. Should there be drastic change, introduction of new fur colours, large shifts of colour on the design that may affect fur orders or any other alterations that are major in nature, we reserve the right to refuse changes and continue with the original design that was quoted and agreed upon in the contract process.
Shipping and Handling
Kiki Chaos Creations requires that commissioners cover the cost of shipping should a client require domestic or international shipment of their fursuit. All packages will be insured and packaged above the compliance standard in order to protect your order.
Should your delivery box arrive damaged, DO NOT OPEN it, instead immediately contact Kiki Chaos Creations with any photographic or video evidence so that we can contact the delivery company. Failure to follow these instructions may result in the liability falling on the commissioner. If the item is unusable or damaged beyond repair, Kiki Chaos Creations will work with the client to reach a suitable solution.
Kiki Chaos Creations does allow pick-ups which will be arranged privately among our communications channels.
Refunds, Returns and Exchanges
Kiki Chaos Creations will not offer any form of refund once the commission has entered the hands of the client. Should pieces be damaged, not fit or not work as described, we will reach a mutual agreement in our communication channels with the client in accordance with Australian Consumer Law. Should the client elect to cancel their commission during the creation process, a refund amount will be issued in accordance with their place in the production process, minus the non-refundable deposit.
Personal and Commercial Use of Fursuits
Once you are in possession of your suit and the commission process has ended, you may do what you please with your suit in any personal or commercial facet. Kiki Chaos Creations requests that in any posting of the suit, where appropriate, that relevant social media or business pages are ‘tagged’. Kiki Chaos Creations requests that where applicable, the business is ‘tagged’ or mentioned in commercial postings as the creator of the suit. Kiki Chaos Creations however asks that any adult or ‘after-dark’ usage does not tag nor notify official social media pages related to the business.
Commission Cancellation/Termination
Kiki Chaos Creations reserves the right to cancel a commission at any point. This is inclusive but not limited to a client becoming abusive, threatening, or harassing over communication throughout the creation process. A refund will not be given in most cases of this cancellation. Furthermore, should a client become distasteful to work with in regard to business outcomes and image, we reserve the right to cancel the commission and issue a refund relative to the level of work completed thus far on their order. In other instances where a creation must be cancelled for reasons personal to Kiki Chaos Creations, a full refund will be given to a client unless another mutual outcome is met.
Clients have 7 days from the period of their commission being accepted to secure their slot through paying their 30% non-refundable deposit. Failure to pay this in time will result in the slot being given to another commissioner. The same process applies to that of failure to pay off your payment plan in time, however Kiki Chaos Creations will work with clients in this regard to try and reach a solution before terminating the commission.
Privacy Policy
Kiki Chaos Creations will not release, make public or advertise any sensitive or private information provided throughout the commission process. Only relevant information will be saved for accessibility throughout the order process. Should a problem arise at any point prior, during or after the order process where information may need to be accessed (not limited to email, phone, social media or digital communication applications), Kiki Chaos Creations reserves the right to use any and all message history in appropriate and reasonable situations. Any and all photographic identification will be deleted once it is no longer of use to the order process.
Contract
Any written agreements by Kiki Chaos Creations and Clients made in writing, including email and digital communication, is a binding contract. By accepting a Commission, or purchasing items from Kiki Chaos Creations, you agree upon all Terms and Conditions of Service.
05/07/2023